How do I contact you?

How to Contact Us

If you have any questions or need assistance, please reach out to us via email at service@heccei.com. To help us resolve your issue more quickly, please include the following information in your email:

1. Order Number: Please provide your order number so we can quickly locate your order details.
2. After-Sales Issues: If you have any after-sales concerns, please describe the situation in detail.
3. Images and Videos: If possible, please attach relevant images or videos. This will help us better understand your issue and provide an effective solution.